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HomeTrainingTroubleshooting and Root Cause AnalysisFailure Analysis & Troubleshooting for Leaders

HomeCourseFailure Analysis & Troubleshooting for Leaders

Failure Analysis & Troubleshooting for Leaders

Failure Analysis & Troubleshooting for Leaders

About This Workshop

This intensive one-day workshop equips senior leaders with essential problem-solving frameworks and leadership skills needed to build and sustain effective failure analysis programs. Participants will learn how to quantify the true cost of failures beyond just downtime, establish structured problem-solving processes, and create a culture that supports both rapid troubleshooting and thorough root cause analysis. The workshop combines strategic insights with practical tools, enabling leaders to improve asset reliability while developing their teams’ problem-solving capabilities.

Through interactive discussions and real-world scenarios, leaders will understand how to balance quick resolution of issues with the need for deeper analysis, when to deploy different problem-solving approaches, and how to lead teams through the problem-solving process while maintaining motivation and focus.

Key Benefits

  • Develop a strategic approach to problem-solving that balances immediate needs with long-term reliability
  • Learn to quantify and communicate the full business impact of failures to justify improvement initiatives
  • Build leadership skills to guide teams through both troubleshooting and root cause analysis
  • Create effective communication strategies to support problem-solving across departments
  • Gain tools to establish and sustain a culture of structured problem-solving
  • Learn to identify and address systemic issues that lead to recurring problems
  • Develop skills to resolve conflicts that arise during problem-solving activities
  • Master techniques to keep teams motivated during challenging situations

Learning Formats

  • Live Online or In Person
  • Interactive lectures with real-world case studies
  • Group exercises and problem-solving simulations
  • Leadership skill-building activities
  • Guided discussions and experience sharing
  • Action planning for implementation

What Will You Learn?

  • How to differentiate between situations requiring immediate troubleshooting versus comprehensive root cause analysis
  • Techniques to quantify the total cost impact of failures including hidden costs like legal, quality, and resource implications
  • Methods to establish and maintain effective problem-solving teams across different departments
  • Leadership strategies to guide teams through structured problem-solving processes while maintaining motivation
  • Communication frameworks that support effective problem-solving and prevent conflict escalation
  • Approaches to identify and address systemic causes that lead to chronic failures
  • Techniques to preserve critical failure evidence while maintaining production capabilities
  • Methods to develop and track meaningful KPIs for problem-solving activities
  • Strategies to create sustainable problem-solving processes that survive leadership changes
  • Tools to assess and improve the effectiveness of existing failure analysis programs

Course Content

Introduction to Problem-Solving

Quantifying the Benefits

Understanding Failures

Problem-Solving Leadership

Effective Communication Strategies

Conflict Resolution and Motivation

Rules When Faced with Failure

Root Cause Failure Analysis

Action Planning